When will my order ship?

ATTENTION SHOPPERS: 

We are currently experiencing a higher than normal order volume, for this reason, if you placed your order after January 17, the processing of your order might be 1 day longer than our standard processing time. However, orders with rush fee will not be affected. Rest assured that this delay is only temporary

We highly appreciate you for your understanding and patience during this time. We're diligently working to improve our staffing situation and we will make every effort to ship your order out as fast as we can.

STANDARD ORDER PROCESSING GUIDELINES
(Regular processing time: 1-3 business days, this doesn't include shipping time)

*All weekends orders (after 8:30 a.m Friday, Saturday, Sunday) are considered Monday orders and will be shipped by Wednesday. We're closed on the weekend.

The above guidelines also apply to orders with Rush Fee.

SHIPPING TIME
(Shipping time is on top of our processing time)

Pick up in-store: If you choose this option at checkout, your order will be shipped using standard shipping (3 to 5 business days) to your selected local department store that is affiliated with FedEx such as FedEx Office (Kinko's), Walgreens, Albertsons, Kroger. You will get an email notification from FedEx letting you know when your package is available for pickup. A valid state ID to verify you're the owner of the package will be required when you come pick up or anyone with the same address as the shipping address on their state ID can pick up the package on your behalf.

*The above information is merely an estimate provided by the third party companies. Delivery times are subject to change due to traffic, weather conditions and any other unforeseen reasons. The first business day of shipping time starts on the day we ship out your order. 

To ensure our quality of service and meet your deadlines, we ask that all TKB customers follow this guidelines to plan ahead their orders.