GENERAL INFORMATION:
- Tracking: A shipping confirmation with tracking number will be emailed to you after your order gets shipped.
- Nail Polish: Nail polish orders cannot be rushed or expedited and only ships via FedEx Ground. Nail polish cannot ship by air. Thus orders contain nail polish can only be shipped within 48 U.S. domestic states.
- Pick up in-store: We're now offering our customers the option to have their packages shipped to and held at their local FedEx location such as FedEx Office (Kinko's), Walgreens, Albertsons, Kroger. FedEx will notify the package's owner via email when their package is ready for pickup. Click to learn more about this option
DOMESTIC SHIPPING:
All orders will be shipped directly from our warehouse located in Oakland, California. We partner with USPS and FedEx as our primary carriers. With our cut-off time being 8:30 a.m (PST), we usually ship your orders out within 3-5 business days. Your orders will be process in the order that we received, but if you want to push your order to the front of the line, you could purchase the $6.00 rush fee at checkout if you place your order before our cut-off time. (Read more of rush fee here). We're closed on Saturday and Sunday, so we highly recommend you to use our Order Processing Guideline plan ahead your order if you have a deadline to meet.
INTERNATIONAL SHIPPING:
We offer shipping to over 150 countries worldwide using USPS and FedEx. International shipments are subject to duties and taxes, which you will be wholly responsible for. TKB Trading, LLC will not be responsible for returned international orders due to taxes and fees not being paid. Since nail polish is prohibited for air travel, it cannot ship internationally, except Canada.
USPS First Class International: The most affordable shipping option we offer and eligible up to 4 pounds worth of items and usually takes 14-21 days for shipping time. USPS First Class provides very limited tracking information, so we wouldn't recommend this option if you would like to constantly keep track of the geographic location of your order.
USPS Priority Mail International: Shipping time can take 6-10 business days, eligible for orders less than $200 and tracking is included.
USPS Express Mail International: Shipping time is between 3-5 business days, eligible for orders less than $200 and tracking is included.
We offer FedEx shipping service to over 220 countries, except Russia and Mexico due to the country regulations.
FedEx International Economy: Shipping time is between 3-5 business days, tracking is included.
FedEx International Priority: Shipping time is between 1-3 business days, tracking is included.
FedEx International Ground: exclusively for Canada only. This service is subject to high duties and taxes, which you will be responsible for.
We also offer the shipping services using your own shipping account such as FedEx, UPS, DHL. If you're interested, please follow this instruction before placing your order.
Comments
0 comments
Article is closed for comments.