Many of our loyal customers are international, so we proudly offer world-wide shipping. Anywhere, seriously! The packages we ship internationally are subject to duties and taxes. TKB Trading, LLC is not responsible for these fees once the package has been accepted into your country.
If you reject the package because you're unwilling to pay the fees, TKB will not provide any form of refund or compensation for the inconvenience. We will have to legally take on the fees of the rejected package, and then customs will destroy or return the package. We ask that our international customers become familiar with their country's duties and taxes policies, so that we can achieve the best delivery experience.
Duties and taxes vary between countries. They mostly depend on where the package is coming and what's inside it. We're incredibly open to working with our international customers to make sure they aren't overcharged. Please feel free to provide us with certain guidelines that will ensure the best rates for duties and taxes (just open a ticket with us!). Global accessibility is of the upmost importance to us.
Currently, FedEx Ground International for our Canadian customers charges a significantly higher tax rate. This is important for our nail polish creators and technicians because all nail polish related products can only be shipped via FedEx Ground. Recipients for the package will receive the bill after it arrives. Offering this option is not our preference, and we have absolutely no control over the fees that may be incurred. Unfortunately these charges are determined by your country's export/import trading policies. If you are a certified business, please look into seeing which government programs you can sign up for to lower/negotiate the duties and taxes fees.
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