TKB Shipping Guide: Domestic, Pickup, Free Shipping & Policies

Shipping & Pickup Information

• Tracking: You'll receive a tracking number by email once your order ships.
• Nail Polish: Ships only via FedEx Ground within the 48 U.S. states. No air or expedited shipping.
• In-Store Pickup: You can ship to a local FedEx location (e.g., Walgreens, Kroger) for pickup. FedEx will email you when it's ready.

Domestic Shipping

• Ships from Oakland, CA via USPS, FedEx and UPS
• Processing time: 1–3 business days.
• Cut-off time: 8:30 a.m. (PST).
• Closed weekends. Plan accordingly.

 Free Shipping

• Free shipping on orders over $350
• Applies to contiguous 48 U.S. states only
• Excludes Hawaii, Alaska, and Puerto Rico
• For questions, contact: support@tkbtrading.com

Shipping Address Policy

Customers are responsible for providing a complete and accurate shipping address at checkout.

• If an order is undeliverable due to an incorrect address, re-shipping will incur an additional fee.
• Free re-shipping is not offered under these circumstances.
• If the order is canceled due to address issues, a 20% restocking fee will apply.

This policy applies to all customers, including TKB partners.

TKB Does Not Guarantee Delivery Dates

At TKB Trading, we aim for prompt shipping—but once a package leaves our warehouse, delivery is managed entirely by the carrier (USPS, FedEx, UPS). Please note the following:

• No Control After Shipment
  We are not responsible for transit times or delays once the package has shipped. Carriers operate on their own schedules.
• Time-Sensitive Orders Require Guaranteed Services
  If you need your order by a specific date, you must select a guaranteed delivery option at checkout (e.g., FedEx 2-Day Rush or FedEx Overnight).
• No Guarantees with Standard Shipping
  USPS and FedEx/UPS Ground services do not offer guaranteed delivery dates. We cannot be held liable for delays using these methods.
• Please Plan Accordingly
  Choose your shipping method based on your timeline. By placing an order with TKB Trading, you agree to these terms.